Join us for Innovation, Integration, & Implementation
Business Operations for Behavioral Health Collaborative
* See information about the new Regional Training Opportunities on Networks and HIT! Download the flyer here.
The National Council for Community Behavioral Healthcare, the National Association of Community Health Centers, NIATx, and the State Associations of Addiction Services (SAAS) have come together with SAMHSA funding to form the Business Operations for Behavioral Health Collaborative. Its mission is to provide cross-cutting, high quality training, educational opportunities, and resources for service providers to implement efficient and cost effective business solutions.
The four primary training areas are
- Health Information Technology
- Billing Operations
- Compliance
- Patient Eligibility/Access.
Webinar Series:
A Webinar Series, hosted by collaborative members includes topics from all four of the training areas. The full schedule is below. Watch for registration information.
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Date |
Webinar |
Hosted by |
Call-in information/archives |
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Tuesday, |
Let's Get Going - Strategies to start building your billing system and keep the momentum going |
Link to NIATx website for recording of this webinar: http://www.niatx.net/Action/WebinarLibrary.aspx
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Thursday, |
Setting up Billing Systems – how to bill third party payers |
Link to NIATx website for recording of this webinar: http://www.niatx.net/Action/WebinarLibrary.aspx
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Tuesday, March 8 |
Before Clinical Care Begins – Determining & Verifying Eligibility |
Link to NIATx website for recording of this webinar: http://www.niatx.net/Action/WebinarLibrary.aspx
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Thursday, March 17 |
"Creating the Behavioral Health Future: What to do?" |
Link to NIATx website for recording of this webinar: http://www.niatx.net/Action/WebinarLibrary.aspx
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Thursday, March 31 2:00 |
HIT 101 This webinar will provide an overview of HIT and applications used in healthcare. You’ll hear from three Health Center Controlled Networks (HCCNs) that have extensive experience in defining and explaining HIT to both new and experienced users. This session is a building block for future sessions on HIT in this series. Space is limited, so please register prior to the session. |
(will be posted soon!) |
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Tuesday, April 12 |
“Improving a Third Party Liability (TPL) Billing System” with 8 easy (or not so easy) Tips John Greenawalt, Director of Quality Management, TERROS
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Link to NIATx website for recording of this webinar: http://www.niatx.net/Action/WebinarLibrary.aspx
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Thursday, April 14 2:00 |
Practice Management Systems and Electronic Health Records This presentation will cover the basics of what constitutes a PMS and EHR system, and will provide practical advice on how to identify, evaluate and choose suitable PMS & EHR systems. It will include lessons learned by the presenters, who between them have produced, chosen and successfully implemented such systems in Federally Qualified Health Center (FQHC) environments. |
(will be posted soon!) |
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Thursday, April 21 Noon |
Creative Ways of Maximizing Revenue in Behavioral Health Creative ways to maximize revenue in order to remain mission focused which allows us to provide the appropriate level of care services and how to position your agency for changes in regards to funding. Presenters: Darla Gallagher, Senior vice president-CF) and Jim Evans, Senior Vice President-Planning, Meridian community Care. |
Link to NIATx website for recording of this webinar: http://www.niatx.net/Action/WebinarLibrary.aspx
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Thursday, April 28 2:00 |
HIT: Benefits and Economies of Scale in working with an HCCN There are a number of functions that are required when implementing health information technology. Training, systems back up, template design, server maintenance and upgrades are all examples. Providers have a choice of taking on these responsibilities themselves or working with an organization that can leverage existing relationships and competencies to provide these services. Health Center Controlled Networks (HCCNs) provide Economies of Scale that individual organizations cannot. This session will provide examples of how providers working with an HCCN can benefit from these economies. |
Will be posted soon! |
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Tuesday, Noon |
The Impact of Billing and Third Payer Participation on Your Workforce: Lessons from the Pacesetter Award Process
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http://niatx.adobeconnect.com/beg/ 1-866-642-1665 pass code 821938 |
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Thursday, May 19 Noon |
Marketing and Finding New Revenue Sources Presenter: Eric Haram, Mid-Coast Hospital Eric will discuss conducting a needs assessment of your service area to determine relevance of services provided. In his presentation he will include market share analysis, predicting volumes, payer source analysis and maximizing revenue associated with product or service. |
http://niatx.adobeconnect.com/adv/ 1-866-642-1665 pass code 821938 |
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Thursday, May 26 |
HIT: Overview of CMS Final Rule on Meaningful Use and Gap Analysis This session will provide an overview of the CMS rule on Meaningful Use and Medicare and Medicaid Provider Incentives for the use of health information technology. The session will review which providers are eligible for incentive payments and review the specific Meaningful Use Criteria that must be met in order to obtain Medicaid and Medicare Incentive payments. The presenters will identify how this information can be used to conduct a gap analysis and implement a plan to meet Meaningful Use. Speakers: Michael R. Lardiere, LCSW National Association of Community Health Centers
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Log In – Registration required: |
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Thursday, June 2 |
First Steps to Identifying the Business Operations Essential to Moving Your Agency Forward Parity implementation and Healthcare Reform are bringing unprecedented change to the field of addiction services creating exciting opportunities as well as challenges for service providers. Agencies must be prepared to look at governance, business practices, workforce needs, marketing and much more. The reality is so overwhelming that many leaders feel immobilized on where to begin. This webinar will look at the first steps to begin the necessary transformation using a guide developed by SAAS in collaboration with NIATx. Each participant can download a copy of Implementing Healthcare Reform: First Steps to Transforming Your Organization, A Practical Guide for Leaders" at the SAAS website:
Presenter: Becky Vaughn, SAAS |
SAAS |
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Thursday, June 9 |
HIT: The Planning and Assessment Process
To achieve a successful transition from paper charts to the electronic health record (EHR) requires a commitment from the entire organization, a distinct willingness to change processes and adequate resources. As with any information technology implementation careful consideration must be given to the readiness of an organization for significant workflow and process change. Lack of preparation has been a serious contributor to the unusually high failure rate of EHR adoptions.
This presentation will provide the attributes you will need to achieve a successful EHR implementation with an understanding of the areas for assessment and preparation. You will be exposed to assessment tools easily acquired on the internet, and you will receive a demonstration of an assessment tool being used today by one of the nation's regional extension centers. Speakers: Michael R. Lardiere, LCSW National Association of Community Health Centers
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You must register at: https://www.mymeetings.com/emeet/rsvp/index.jsp?customHeader=mymeetings&Conference_ID=6109637&passcode=5350462
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Thursday, June 16 |
Compliance 101: Understanding Health Reform’s New Compliance Requirements Presenter About the Webinar About the Presenter |
To access the recording of this webinar: http://www.thenationalcouncil.org/cs/recordings_presentations
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Thursday, June 23 |
HIT: EHR Selection/Contracting with a Regional Extension Center vs. Going It Alone With federally designated and funded HCCNs and RECs around why would you even consider tackling the implementation of an EHR on your own? You have the opportunity to leverage all of the lessons learned- good and bad that an HCCN and REC has to offer you. These networks have been designed with one thing in mind, that is to assist organizations’ like yours in the daunting task of selecting, planning for, implementing and then meaningfully using an EHR to care for and manage your clients today and into the future. Come learn about how you can benefit from what these organizations can offer you and see if you still think it’s a good idea to “go it alone”.
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You must register at: – https://www.mymeetings.com/emeet/rsvp/index.jsp?customHeader=mymeetings&Conference_ID=6109570&passcode=5350462
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Thursday, July 14 |
Due Diligence when Selecting an EHR or other HIT The Vendor Selection and Due Diligence Process: Electronic Health Record (EHR) acquisition requires a stringent due diligence plan – hear from successful Health Information Technology organizations about what to expect during the selection and contract negotiation process, and gain insights from lessons learned through successful EHR acquisition, adoption, and implementation.
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Toll Free Number: 888-324-3412
To Register: Participant access information:
To Access without registration: For Participants: |
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Thursday, July 21 |
HIT: Workflow Redesign Workflow redesign is essential when implementing an Electronic Health Record. Processes change from the front desk check-in, to the point af care and ultimately to the actual billing process. In this session, we will review actual workflow redesign examples that may assist you in your EHR Implementation.
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Toll Free Number: 888-324-3412
To Register Participant access information:
To Access without Registering For Participants:
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Thursday, July 28 |
Developing a Compliance Workplan Presenter About the Webinar About the Presenter
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Thursday, Aug 11 |
HIT: EHR Implementation Implementing and EHR may very well be the single largest project you will ever be a part of in your career. There are some important principles to be successful and well defined pitfalls to avoid. You have an opportunity to learn from those who have gone before you- to leverage what worked and what didn’t. As you bring your practice into the 21st century with Health Information Technology, it’s critical you are as well informed as is possible so that you are one of the organizations that experiences resounding success. This brief presentation will cover the most salient points so that you can help your organization make the EHR leap.
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Toll Free Number: 888-324-3412
To Register: Participant access information:
To Access without Registering: For Participants:
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Thursday, Aug 18 |
ASO 101: An introduction to Administrative Services Organizations (and other shared business models) Presenter: Patrick Gauthier, The business environment for behavioral health providers is changing in ways that demand strong business acumen; refined strategic plans and innovative business models; expanded management skill-sets; and enhanced infrastructure. Fortunately, administrative, financial, and technology infrastructure challenges can be shared between providers in order to benefit from economies of scale. Examples of strenuous demand abound including marketing to and contracting with managed care; hiring professional staff to manage revenue and billing operations; and managing the complexity of health information technology, the Meaningful Use of health information and the looming implementation of HIPAA 5010 and ICD-10.
The opportunity exists for providers to address these and other challenges through the establishment of new collaborative business entities. Examples from the medical field include: Administrative Service Organizations (ASO), Technology Services Organizations (TSO), Independent Provider Associations (IPA), and Preferred Provider Networks (PPN). The development of network service capabilities can ensure a unified and standardized approach as well as the creation of a viable new business. |
Space is limited. |
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Thursday, Aug 25 |
HIT: Disaster Planning and Recovery From hurricanes to iPods, your Health Information Technology system is vulnerable – making sure you and your team are prepared is fundamental. Preparing for Recovery / Preventing Disaster includes managing technical changes, upgrades, and updates within your systems, and the people you rely on to make it happen. Learn from those who have done the work for more than a decade.
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Freephone/ Toll Free Number 888-324-3412 Participant Registration access information:
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Thursday,Sept 8 |
HIT: Data Warehouse What is a data warehouse and why is it important to me or my clinic? This is a pared down and simplified snapshot of why a data warehouse matters from a clinicians perspective. With the revolution of Health Information Technology (HIT) there is certainly no shortage of data points…the important question is how will you make sense of the data and turn it into useful and actionable information? There are a few basic guiding principles that can help you make take a more informed approach to implementing an EHR.
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Toll Free #: 888-324-3412
Participant access information to register: |
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Thursday,Sept 15 |
Revenue Cycle Management for a New Healthcare Era Presenter About the Webinar About the Presenter |
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Thursday,Sept 22 |
HIT: Electronic Health Information Exchange and Behavioral Health Health Information Exchange has become part of our daily lives in healthcare. With data being exchanged locally, regionally and nationally, how are we affected as Behavioral Health providers? This session will demonstrate data being exchanged today and will review the regulations regarding sensitive patient data that affects behavioral health and substance abuse care givers.
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September 22, 2011 2 PM ET HIT: Electronic Health Information Exchange and Behavioral Health Health Information Exchange has become part of our daily lives in healthcare. With data being exchanged locally, regionally and nationally, how are we affected as Behavioral Health providers? This session will demonstrate data being exchanged today and will review the regulations regarding sensitive patient data that affects behavioral health and substance abuse care givers.
Toll Free Number: 888-324-3412 Participant Registration information:
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Thursday,Oct 13 |
HIT: Telemedicine and Behavioral Health Telemedicine and Behavioral Health: As the needs for Behavioral Health exceed the available resources in all our communities – especially in rural areas – technology is helping to bridge the gaps in care provided to the whole person through the use of telemedicine. Learn how some providers are helping to ensure that safe, effective, timely, patient-centered, efficient, and equitable care is reaching the greatest number of clients with the latest in transformative strategies, where technology is a key tool.
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Thursday,Nov 17 2:00 |
Increasing Patient Access with Marketing Presenter: Patrick Gauthier, Advocates for Human Potential Rapidly changing market forces, new funding streams, and consumer choice |
Space is limited. |
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Thursday,Oct 27 |
Developing Relationships with Third Party Payers |
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Thursday Nov 10
Thursday, Dec 15 2:00 ET
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Compliance
HIT: Electronic Health Information Exchange and Behavioral Health Register at: https://www3.gotomeeting.com/register/978919838
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Join us for this Important Webinar Thursday, December 15, 2:00 ET
Space is limited.
https://www3.gotomeeting.com/register/978919838
are compelling substance use disorders treatment providers to engage in an unprecedented array of marketing activities - many of which represent uncharted territory for our providers. When clients and census numbers are difficult to predict, your agency's brand, image, message and reputation become critical business assets. Join us for this engaging session and learn the fundamentals of marketing and the importance of infusing your brand with stickiness, value propositions, and emotional appeal so you become a provider of first choice in your community.
Presenter: Patrick Gauthier, Director of AHP Healthcare Solutions is a senior consultant who, over the course of 20 years in the behavioral health and insurance fields, has held various roles that enable him to take a broad perspective and make recommendations that balance the needs of payers, employers, providers, and consumers. For nearly twelve years, he served as Chief Operations Officer and Chief Marketing Officer for a national managed behavioral healthcare organization where he was responsible for the implementation of mental health parity in federal and state employee health plans as well as the privatization of SAMHSA Block Grants. His operations experience and expertise includes call center operations, utilization management, case management and provider contracting. His consulting background over the past five years includes executive consultant and project management roles with a national Medicare Quality Improvement Organization (QIO), leading their Behavioral Health Consulting services division. His expertise includes behavioral health policy and delivery system design, information systems, and quality improvement. His career has explored all aspects of building successful public-private partnerships in frontier, rural and urban settings around the country.
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SAAS Preferred Partners
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